Privacy Policy – the “Gindi Holdings” Group
This is an English translation for convenience. In case of any discrepancy, the Hebrew version prevails.
Gindi Holdings Ltd. (including affiliated companies and/or any other corporation in the “Gindi Holdings” group, hereinafter: “the Company” and/or “Gindi” and/or “we“) is committed to protecting the privacy of users of Gindi’s website at gindih.co.il and of all the Company’s websites and the services offered on them (together: “the Website“) for users (“User/s“, “you“). You can find information about the other group companies here and/or on their dedicated websites, where they exist (all together – “the Group Companies“).
This privacy policy (hereinafter: “the Privacy Policy“) was created to inform you of the way in which we process, collect and use the personal information and non-personal information (as defined below) that you provide to us through the Website. In addition, the Privacy Policy below describes the measures we take to secure the information we collect, and how you can contact us regarding this policy.
Use of the Website and the services offered on it and/or the provision of personal information by the User, as applicable, constitute your consent to the collection of personal information and to its use by Gindi for the purposes detailed in this Privacy Policy and in accordance with its other terms. Therefore, if you do not agree to any term or provision of this document, you are requested not to use and/or view the Website.
1. Definitions and Interpretation
1.1. “Personal Information” – data relating to a person who is identified or can be identified with reasonable effort, directly or indirectly. This is the information you knowingly provide, with your consent, in order to receive information and services presented on our Website.
1.2. “Non-Personal Information” – information that, in itself, does not allow you to be identified or contacted. This is technical, anonymous or statistical and aggregated information that, as stated, does not allow the User to be identified with reasonable effort. For example: device type, browser type, operating system, language, and statistical information related to the extent of use of the Website, including date and time of use, duration of use, frequency of use, usage history, advertisements you saw on the Website, offers and services that interested you, and pages viewed, including pages that referred users to the Website. Subject to the law, Gindi may use this information without limitation, and it is used mainly to operate the Website, analyze trends, improve the Website, its content and the user experience, for internal statistics and analysis, and to improve Gindi’s marketing efforts.
1.3. The division of this Privacy Policy into sections and the section headings are for convenience only and shall not be used for interpretation.
1.4. This Privacy Policy applies equally to all genders. Anything stated in this Privacy Policy in the singular also includes the plural.
2. General
2.1. The scope of this Privacy Policy is limited to information collected through your use of the Website’s services (whether such use is made through any computer used to access the Website’s services, including, without limitation, a desktop computer, laptop, mobile phone or any other electronic device).
2.2. Personal Information is collected and used in accordance with applicable law, including the Protection of Privacy Law, 5741-1981 (“the Protection of Privacy Law”). Gindi is the “database controller” (as the term “controller” is defined in the Protection of Privacy Law) with respect to Personal Information collected through the use of the Website and the related services. For any question related to the Privacy Policy, the collection and use of Personal Information and the exercise of your rights regarding your Personal Information, you may contact us through the contact details listed at the end of this policy.
2.3. The User has no legal obligation to provide Personal Information. Providing such Personal Information depends on the User’s will and consent. However, providing certain Personal Information may be necessary to fulfill the purpose for which it is collected, as detailed in this Privacy Policy. If you choose not to provide this information, you will not be able to receive the requested response and/or service, or they will be provided at a lower quality. For example, if you wish to contact us for answers to certain questions, this cannot be done without receiving contact details.
2.4. By choosing to provide Personal Information to Gindi, you represent and undertake that the Personal Information you have provided or will provide is complete and accurate. If the information changes or is updated, you undertake to update Gindi. It is clarified to you, and you agree, that the Personal Information will be kept in Gindi’s databases, and Gindi may process it and transfer it to third parties as detailed in the Privacy Policy.
3. How Does Gindi Collect Personal Information?
3.1. Gindi collects Personal Information through the Website and the various services offered on it, including:
3.1.1. Contact us. If you wish to contact us, Personal Information about you and your inquiry will be collected in Gindi’s databases. You can contact us through the “Contact” tab on the Website. For this purpose, you will be asked to provide your full name, email address, phone number and a free description of your inquiry.
3.1.2. Interest in a project. You can leave your details to receive information about the various projects presented on the Website. For this purpose, you will be asked to provide your full name, phone number and email, and to agree to receive promotional material.
3.1.3. Resident services. You can contact the representative of the project in which you live through the Website. For this purpose, you will be asked to provide the project name, full name, email address, phone number, building and apartment number and a free description of your inquiry. You can also call 1-700-737-200 during business hours.
3.1.4. Customer club. You can leave your details to receive information about joining the customer club. For this purpose, you will be asked to provide your full name, phone number and email, and to agree to receive promotional material.
3.1.5. Landing pages. While using the Website, the internet and/or social networks, you may leave details on various landing pages presenting information related to the customer club and/or the various projects presented on the Company’s websites, or other marketing content.
4. Purposes of Collecting and Using the Information
4.1. We may use your personal and non-personal information to provide the Website’s services, to manage and maintain it, to solve technical problems, to improve the user experience and the services and content offered on the Website, and to ensure the proper operation of the service or of Gindi websites to be established in the future.
4.2. To adapt the Website’s content to your areas of interest and to improve the Website to suit your areas of interest, including displaying the Company’s advertisements by using various objects such as COOKIES (see “Use of Cookies and Tracking Tools”) on other web pages you browse, including social networks. It is clarified that the information collected for displaying such advertisements does not identify you personally, but only adapts the advertisements shown to you to topics that may interest you.
4.3. To send messages, by Gindi and the group corporations, by email and/or SMS and/or WhatsApp and/or Telegram (and/or any other media or platform), in order to (a) contact you for administrative purposes, such as customer service or, for example, updates about changes or improvements to the Website; we may also record our communication with you, among other things in order to help solve problems you may encounter; (b) send you marketing and promotional information of Gindi, the group corporations or third parties, including advertisers, including information about events and activities, promotions, discounts, benefits and the like (see “Promotional Communications”).
5. Transfer of Personal Information to Third Parties
5.1. We may share Personal Information with trusted third parties who assist us for the following purposes: operating the Website, providing the Website’s services, managing our business and various statistical purposes. These third parties may use your Personal Information only to the extent required to perform the services they provide to us, and they are obligated to take security measures in accordance with the law to maintain the confidentiality and protection of your Personal Information. Except as detailed in this Privacy Policy, the Personal Information you provide will not be transferred to third parties.
5.2. Gindi uses the services of third parties to manage the advertisements on the Website. These third parties use their own “cookies” and tracking tools for online advertising, all as detailed in this policy (see “Use of Cookies and Tracking Tools”).
5.3. We may be required to disclose Personal Information about you if we believe that such disclosure is necessary to avoid legal liability, is required in order to comply with legal proceedings (including, but not limited to, a summons, search warrant or court order), to protect our rights or property or your rights and property or those of a third party, to maintain the safety of the public or of a particular individual, or to prevent or stop activity that is illegal, unethical or may lead to legal action, or if you breach or attempt to breach the terms of use of the Website or any of the services offered by the Company.
5.4. We may sell, transfer or share some or all of our assets, including your Personal Information, as part of processes related to organizational change, including a merger, acquisition, reorganization, sale of assets or in the event of bankruptcy.
6. Promotional Communications
6.1. Gindi offers the sending of electronic and other advertisements (including via the internet and cellular networks, including text messages (SMS), email, WhatsApp, Telegram (and/or any other media), existing or future, including receiving a newsletter), meaning the delivery of general or promotional mailings directly to users who have chosen to receive them (“Mailings”).
6.2. A User who agrees to receive Mailings represents and confirms that he is aware of the provisions regarding the sending of advertisements as detailed in the Communications (Telecommunications and Broadcasting) Law, 5768-2008 (“the Communications Law”), and expressly agrees that Mailings will be sent to him by Gindi and by the Group Companies, by all means listed in the Communications Law and by any relevant future means. It is clarified that in order to send you the most suitable content, information about you is used as stated above to allow optimal characterization of the types of offers and services most suitable for you.
6.3. You may withdraw your consent to receive Mailings by using the links available in the messages sent to you and/or by contacting the Company in writing/by phone or through the contact details listed in this policy. Removing the User from the mailing lists will not take more than 48 hours from the initial request. However, removal from the mailing list will not delete the information collected about the User from Gindi’s databases, and Gindi may continue to use such information in accordance with the purposes listed in this Privacy Policy. You may re-register to receive Mailings by contacting customer service or by updating your personal account on the Website.
6.4. Gindi does not provide direct mailing services to others and will not transfer your details and the information collected about you to third parties for the purpose of sending direct mail, unless your consent is obtained. However, the Company may use your details to send marketing offers on behalf of third parties, provided that your details are not given to such third parties without your consent. The Company may also use service providers on its behalf and in this context transfer various details to them, subject to its commitment to maintaining privacy.
7. Rights of Data Subjects
7.1. Gindi respects your privacy and your control over your Personal Information. In accordance with the Protection of Privacy Law, your rights regarding your Personal Information held in Gindi’s database are as follows:
7.1.1. You may request to review the Personal Information about you held by Gindi.
7.1.2. You may request the correction and/or deletion of Personal Information about you if you find that it is incorrect and/or not up to date.
7.1.3. If you do not wish to receive marketing Mailings, you may at any time request to be removed from the mailing list using the “unsubscribe” option in the marketing message sent and/or in accordance with other instructions appearing in the Mailing received.
7.2. You may request to exercise your rights above by writing to gindi@gindih.co.il or through the contact details appearing on the Website and listed in the Privacy Policy. When requesting to correct and/or review and/or delete Personal Information as stated above, and in order to protect users’ privacy, Gindi may request certain details for identification purposes before responding to and/or fulfilling the request.
7.3. It is clarified that information required by Gindi to manage its business, including documentation of actions performed in connection with a service provided, will continue to be kept in accordance with the law, but will no longer be used for contacting you by direct mail and/or for any other purpose, except for complying with the law and/or protecting Gindi’s rights under the law.
8. Retention Period of Personal Information
8.1. Gindi will keep your Personal Information only for the period required for the purposes for which it is processed and in accordance with the requirements of applicable law. We will review the Personal Information in our possession from time to time, and if we find that there is no legal, business or customer-service need to continue keeping it, we will delete it securely or, in certain cases, make it anonymous.
8.2. However, Gindi may keep your Personal Information for a longer period in the following cases: (a) when the law or an instruction of a regulatory authority requires it; (b) when Gindi is contractually obligated to do so; (c) when the information is required for legal defense or for managing disputes.
9. Information Security
9.1. Gindi takes accepted security measures to maintain the confidentiality of data subjects’ information, to protect their privacy and to reduce the risk of intrusion and unauthorized use of Personal Information. However, absolute protection cannot be guaranteed, and security breaches and intrusions into systems beyond Gindi’s reasonable control may occur.
9.2. You are aware, and you confirm and agree, that Gindi will not be responsible for any damage of any kind, indirect or direct, caused to you and/or anyone on your behalf if the information is lost, exposed or used in any unauthorized way, and you confirm and agree that you will have no claim and/or demand and/or lawsuit against Gindi and/or anyone on its behalf in such circumstances and for damages caused to you, if any, as a result.
9.3. Gindi may store Personal Information both in Israel and in other countries around the world and/or allow access to Personal Information from countries outside Israel. The User hereby confirms that when using the platforms, his Personal Information may be transferred, stored and processed outside the State of Israel. The transfer of Personal Information outside Israel will be carried out in accordance with applicable law.
9.4. If you have identified security gaps or wish to report a security incident, please contact us at gindi@gindih.co.il or through the contact details appearing on the Website and listed in the Privacy Policy.
10. Use of Cookies and Tracking Tools
10.1. We may use cookies or other tracking tools for the ongoing and proper operation of the Website, including for collecting statistical data on the use of the Website, verifying details, adapting the Website to your personal preferences (including third-party advertisements displayed on the Website) and improving information security. It is clarified that the information collected does not identify you personally, but only adapts the content shown to you, such as advertisements, to topics that may interest you.
10.2. Modern browsers allow you to set your preferences regarding cookies or to block them completely. If you are not sure how to do this, you can check the instructions in the help file of the browser you are using.
11. Age Restriction and Legal Capacity
Use of the Website is intended for adults over the age of 18 only. If you are not over 18 and/or do not have legal capacity, you are required not to make any use of the Website and the services offered by Gindi and not to provide us with any information.
12. Referrals and Links to Other Websites
The Website may include links and referrals to other websites owned and/or operated by third parties, as well as links to social media such as Facebook and Instagram. It is important to clarify that this Privacy Policy does not apply to these websites, and any use you make of them is subject to their privacy policies. We encourage you to learn about the privacy and security policies of these third parties before providing them with information about you.
13. Updates to the Privacy Policy
We reserve the right to update the Privacy Policy from time to time. The most recent version will be the binding version regarding the use of your personal and non-personal information. If we determine, at our sole discretion, that the changes to the policy are material, we will publish a notice about it on the Website. However, we are not obligated to give notice of changes that are not material, and therefore we recommend that users review the Privacy Policy periodically to stay updated on its binding terms.
14. Contact Us
If you have any questions regarding the Privacy Policy or any other matter concerning the Website’s services, please contact us at gindi@gindih.co.il or send a registered letter to: Azrieli (Round Tower), 34th floor, Tel Aviv, and the Company will make an effort to respond to your inquiry within a reasonable time.
* * *
Last updated: 1.4.2026